Frontier Hackers Threaten To Release Data Of 750K Customers
Last month, a group of hackers claimed that they had accessed the personal data of millions of Ticketmaster and Live Nation customers. Now, another company has faced a similar situation….
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Last month, a group of hackers claimed that they had accessed the personal data of millions of Ticketmaster and Live Nation customers. Now, another company has faced a similar situation. Frontier Communications revealed that information for over 750,000, including full names and Social Security numbers, was exposed in a data breach following a cyber attack on April 14.
According to a sample of the notice Frontier submitted to the Office of the Main Attorney General, the attack enabled hackers to access 751,895 customers’ personal data on Frontier’s systems.
The company notified impacted customers and provided them with one year of free credit monitoring and identity theft services. Frontier said it “does not believe” customer financial information was exposed in the breach.
Bleeping Computer reports that the RansomHub extortion group claimed responsibility for the attack on June 4 and is threatening to leak the 5GB of customer data it allegedly stole unless Frontier responds to their demands by June 14.
The group claims the stolen dataset contains information belonging to two million Frontier customers, including their full name, physical address, date of birth, social security number, email address, credit score, and phone number.
Following the attack, Frontier said that it boosted its network security and notified both regulatory authorities and law enforcement. A securities filing reveals that the company was forced to shut down some of its systems to contain the incident.
The Next Steps from Frontier
9 to 5 Mac reported that Frontier is offering affected customers one year of free credit monitoring and identity theft protection through Kroll, a financial and risk advisory firm. The company said that it has also hired cybersecurity experts to support its investigation into the vulnerabilities that made the possible the hack, and to harden its systems against future attacks.
In June 2023, the personal details of thousands of pilot applicants for American Airlines and Southwest Airlines were stolen after a data breach at recruitment software Pilot Credentials. The two airlines first learned about the hack a month prior but have just alerted the over 8,000 people affected, the majority of which were applicants to American Airlines.
The information thought to have been gained by the hackers included the names, social security numbers, passport numbers, dates of birth, and driver’s license numbers of those who had applied for pilot and cadet jobs.
Data Protection
If you’re part of a data breach, here are the best steps you can take to protect your information. First, you’ll want to confirm the data breach and determine what was stolen. According to Experian, a credit report company, if you are notified that your personal information was exposed in a data breach, change your passwords, add a security alert to your credit reports, and consider placing a security freeze on your credit reports.
Top Mistakes That Can Get You Hacked
Most people like to think they're pretty tech-savvy. However, Cobalt Labs, Inc., a platform for security and development, reported that 2,220 cyberattacks occur each day, which equates to 800,000 attacks per year. According to AAG, an IT services company, nearly 1 billion emails were exposed in a single year, affecting 1 in 5 internet users.
In January, there was a data breach that exposed billions of records online. Many outlets referred to this breach as the "Mother of All Breaches." In a detailed report from CyberNews.com, the leak included websites like Dropbox, Linkedin, and X (formerly known as Twitter). They mentioned in their report that if users use the same passwords for their Netflix account as they do for their Gmail account, attackers can use this to pivot towards other, more sensitive accounts. They added, "Apart from that, users whose data has been included in supermassive MOAB may become victims of spear-phishing attacks or receive high levels of spam emails."
Red Flags of Hacking
There are many ways to tell if you have been hacked, from redirected internet searches and unexpected installs to rogue mouse pointers. Some studies show that random pop-ups that quickly appear with links or advertisements can be a sign. Sometimes, one may see fraudulent antivirus warning messages, saying that your computer has been hacked from an antivirus "software" you have never actually installed. This can also be unwanted browser toolbars, emails sent from your email to your contacts, and passwords being declined among other telltale signs.
Avoid Getting Hacked
For many years, people have been told over and over again about the risk of hackers tapping into your technology. Even as technology advances and more and more security software and management techniques are created to prevent these hacks, scammers continue to find ways to break in.
There's only one sure way to avoid getting hacked. And that's to never go online. Unfortunately, many of us don't have that option. So, check out some of the top mistakes that can get you hacked below.
Reusing Passwords
Many of us are still using the same password across many different accounts. While it's pretty common, it's not a good habit to have. If you're reusing passwords for multiple websites and accounts, a hacker could potentially use that password to log into those accounts. Nobody wants to have to remember a 16-digit password for every single one of their accounts, especially when getting locked out of a computer or platform at the most inconvenient time. But if a security breach were to happen, that's one less problem to worry about. Like, remembering which accounts are at risk of a threat.
Oversharing On Social Media
Personal data exposure is really a thing. When you share personal information on social media, you expose yourself to the risk of identity theft and fraud. According to the New York Institute of Technology, Cybercriminals can use the information you share, such as your full name, date of birth, and location, to impersonate you or launch targeted attacks. Most people know that sharing sensitive information such as your car information, address, work history, or phone numbers can make you vulnerable. But some people forget that this information can also be identified through pictures and innocent as sharing your new car photo or your child's first day of school photo.
Using Unsecure Wi-Fi
Hackers can use unsecured Wi-Fi connections to distribute malware. If you allow file-sharing across a network, the hacker can easily plant infected software on your computer. Free public Wi-Fi is available almost everywhere at places like restaurants, hotels, airports, bookstores, and even retail outlets. But public wi-fi comes with risks. "Hackers can also use an unsecured Wi-Fi connection to distribute malware. If you allow file-sharing across a network, the hacker can easily plant infected software on your computer," said Kaspersky, a tech company. Some people highly recommended looking into a VPN to encrypt internet traffic and keep your data hidden.
Clicking Suspicious Links
Clicking on a suspicious link or phishing link can sometimes set off a malware download that often contains malicious files. According to Aura, a credit monitoring platform, these links are capable of collecting information stored on your device. Hackers can steal credit card numbers, bank account numbers, usernames and passwords, and other personal information. If you’ve clicked on a phishing link, Cyber Tec Security suggest completely disconnecting from the internet.
Out-Of-Date Software
The last thing many of us want to do is update our software. But there are many reasons why it's important to do so. Software updates not only fix and improve problems with your software it also helps you avoid hackers. According to the University of Idaho, software updates often include patches that fix vulnerabilities or bugs that hackers can exploit to access your system or data. "By installing the latest updates, you can reduce the risk of cyberattacks and protect your personal and business information," they said.
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Not Using Multi-Factor Authentication
One of the most effective things you can do to protect your online accounts is turning on multi-factor, or two-factor, authentication for as many of your accounts as possible. This method often uses a piece of information such as a code generated by an app or sent to your phone alongside a password. Two-factor authentication adds an additional layer of security to the authentication process. According to Tech Target, using multi-factor authentication makes it harder for attackers to gain access to a person's devices or online accounts. Most companies have this in place for their employers but it's something you can use for personal emails too.