Robert Smith Gets Ticketmaster to Issue Partial Fee Refund to Cure Fans
Robert Smith continues to come through for Cure fans this week. Reports surfaced from fans about paying more in Ticketmaster fees than the actual ticket price for the Cure’s upcoming…
Robert Smith continues to come through for Cure fans this week.
Reports surfaced from fans about paying more in Ticketmaster fees than the actual ticket price for the Cure's upcoming North American tour. It's the band's first on the continent in seven years. Smith said he was "sickened" by the extra fees. Fortunately, he was able to negotiate with Ticketmaster to give fans a partial refund on the extra fees they paid on Cure tickets.
Smith tweeted last night (March 16), "After further conversation, Ticketmaster have agreed with us that many of the fees being charged were unduly high, and as a gesture of goodwill have offered a $10 per ticket refund to all verified fan accounts for lowest ticket price (‘ltp’) transactions and a $5 ticket refund to all verified fan accounts for all other ticket price transactions, for all Cure shows at all venues."
RELATED: The Cure: 5 Things Everyone Should Know
A screenshot from a ticket sale started making the rounds on Twitter earlier this week. It showed a fan buying four tickets priced at $20 each. Then came the fees. First, there was an $11.65 "Service Fee" on each ticket adding $46.60 to the total. Then, a "Facility Charge" of $10 per ticket added an additional $40. Finally, there was an "Order Processing Fee" of $5.50. This took a ticket sale from $80 to $172.10.
When the tour was announced, the band noted, "The Cure have agreed all ticket prices, and apart from a few Hollywood Bowl charity seats, there will be no 'platinum' or 'dynamically priced' tickets on this tour."
Smith then said on Twitter, "We didn't agree to the 'dynamic pricing'/'price surging'/'platinum ticket' thing...because it is itself a bit of a scam? A separate conversion!"
He added, "We know it is a far from perfect system - but the reality is that if there aren't enough tickets on sale, a number of fans are going to miss out whatever system we use; At least this one tries to get tickets into the hands of fans at a fair price. And/or we should play more/bigger shows? Ha!!! Onwards..."
The 2019 Rock & Roll Hall of Fame Induction ceremony brought out music icons and today's big stars alike.
Check out the arrivals in the gallery above.
The Cure
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: (L-R) Inductees Reeves Gabrels, Simon Gallup, Robert Smith, Roger O'Donnell and Jason Cooper of The Cure attend the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Janet Jackson
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Inductee Janet Jackson attends the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Janelle Monae
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Janelle Monáe attends the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Sheryl Crow
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Sheryl Crow attends the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Trent Reznor and Mariqueen Maandig
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Trent Reznor and Mariqueen Maandig attend the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Questlove
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Questlove attends the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Maureen Van Zandt and Steve Van Zandt
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Maureen Van Zandt and Steven Van Zandt attend the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Brian May
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Brian May attends the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Mick Fleetwood and Lynn Frankel
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Mick Fleetwood and Lynn Frankel attend the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Jimmy Jam and Terry Lewis
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Jimmy Jam and Terry Lewis attend the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
The Bangles Susanna Hoffs
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: The Bangles’ Susanna Hoffs attends the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
The Zombies
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Rod Argent, Hugh Grundy, Chris White, and Colin Blunstone of The Zombies attend the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Eddie Jobson of Roxy Music
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Inductee Eddie Jobson of Roxy Music attends the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Phil Manzanera and Andy Mackay of Roxy Music
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Inductees Phil Manzanera and Andy Mackay of Roxy Music attend the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
Christine McVie and Neil Finn of Fleetwood Mac
(Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)NEW YORK, NEW YORK - MARCH 29: Christine McVie and Neil Finn of Fleetwood Mac attend the 2019 Rock & Roll Hall Of Fame Induction Ceremony at Barclays Center on March 29, 2019 in New York City. (Photo by Dimitrios Kambouris/Getty Images For The Rock and Roll Hall of Fame)
